“Do you find it uncomfortable giving feedback to volunteers? You’re not alone!”

On the Volunteer Nations Podcast, Tobi Johnson walks organisations through how to deliver clear, confident feedback to their volunteers in a way that fosters growth, maintains trust, and avoids discomfort.

Whether it’s reinforcing great behaviour or correcting issues, the podcast shares real examples and practical scripts, and differentiates between corrective, confirming, and the coercive feedback which should be avoided. Tobi also explains how “a little preparation and a whole lot of clarity” can make a difference in volunteer management.

To access the podcast, or for further information (including resources), please visit the dedicated website (linked for your convenience).