Macmillan Cancer Support is expanding its One to One service in Forth Valley, supported by NHS Forth Valley and local health partnerships. The service provides ongoing support for those affected by cancer, focusing on physical, emotional, and practical needs.

To help shape the expansion, an online survey (linked for your convenience) is being conducted to gather feedback from cancer patients, families, and carers. Responses are anonymous, and the survey will be open until Wednesday 30 April 2025.

This effort is part of the broader Improving the Cancer Journey Programme in Forth Valley.

What Support does the One to One Service Provide?

The Macmillan One to One team provides ongoing support for people affected by cancer, offering community-based support to access advice, care, and help within the local area. By taking a “what matters to you” approach to support throughout an individual’s cancer journey, the team provides access to appropriate sources of support for all needs – physical, practical, emotional, family, or spiritual.

The service also liaises closely with oncology teams across Forth Valley and the wider Central Scotland area.

Sharing Your Views via Online Survey

The service is currently being expanded with the involvement of the local community. Local people’s input is vital to help shape a service that will best support those living in Forth Valley, with their concerns at its heart.

The online survey is open on the Participate+ platform (linked for your convenience) until Wednesday 30 April 2025, where people can share as much or as little of their personal experience as they would like.

Responses are anonymous; people will not be asked to provide any of their personal details such as their name or address. To ensure privacy, people are encouraged not to include any personal details within this survey. Information on how NHS Forth Valley and Macmillan keep and use any data provided is available via the NHS Forth Valley Privacy Policy.

Improving the Cancer Journey Programme

This engagement is part of the wider Improving the Cancer Journey Programme taking shape across Forth Valley. The Programme involves 4 project areas:

developing the existing Macmillan One to One service
development of a system-wide approach to the use of a Holistic Needs Assessment
scoping current prehabilitation activities across Forth Valley, which help people prepare for emotional, physical, and wellbeing needs which may change during cancer treatment
creation of a shared community vision for cancer care in the community

For further information about this programme, please contact Claire Alexander, Macmillan ICJ Programme Manager, by email: Claire.alexander12@nhs.scot