A new weekly drop-in online advice hub has been launched by Falkirk Health and Social Care Partnership (HSCP), as part of a pilot to offer fast access to advice and support from a wide range of community services supporting health and wellbeing.
Anyone living in the Falkirk area will be able to access advice and support through the online Living Well Falkirk hub, which uses the NHS Near Me video platform to provide a safe and secure virtual consultation. During the 3 month pilot period, the hub will be open 1pm- 4pm every Tuesday.
The online Living Well Falkirk advice hub aims to help people seeking information about their health and wellbeing, including living with long-term conditions, support for carers, and accessing mental health support. Linking people with community organisations, as well as a range of Falkirk Council social care and housing support, the new hub is designed to provide a one-stop shop for accessing community health and social care services.
Patricia Cassidy, Falkirk HSCP’s Chief Officer, said:
“This is an exciting and innovative development that allows people to access multiple services online – whether that be from home, work, or elsewhere in the community.
“Over the past year, many of us will have discovered the convenience of accessing services remotely. As we resume our services, we understand many people will continue to expect to engage with organisations in this way.
“I look forward to seeing this service grow in the near future, and hope it provides an additional, flexible, and accessible way for people in Falkirk to access services.”
The advice hub is hosted by Falkirk HSCP and run by a range of organisations and services, including Falkirk Council’s social services, and the community link work teams at Falkirk and District Association for Mental Health (FDAMH), Strathcarron Hospice, and Cyrenians Falkirk Outreach.
No appointment is necessary to receive advice covering:
- living with a long-term condition
- improving your health and wellbeing
- how to access community support
- advice about supporting others or someone you care for
- applying for a community alarm
- completing different forms for health and social care services
For further information, please visit the online advice hub.