Falkirk Citizens Advice Bureau (CAB) is currently recruiting for a Welfare Benefits Officer.
The position is 35 hours per week, with a salary of £23,232 per annum, with a fixed term contract until Sunday 31st March 2019. The successful candidate will work as part of the Falkirk Area Welfare Benefits Advice Support Unit, which provides a quick response approach to people in need of advice and assistance, who have been directly affected by welfare reform.
The project is funded through the People and Communities Fund, and operated by Falkirk CAB, in partnership with Falkirk Council, Denny and Dunipace CAB, and Grangemouth and Bo’ness CAB.
The Welfare Benefits Officer will provide information and advice on all aspects of Welfare Benefits, provide assistance with the completion of Welfare Benefits forms, Mandatory Reconsideration Requests and take on complex benefit casework.
Applicants should have considerable experience (paid or unpaid) in advice work or related fields, and in-depth current knowledge of the benefits system (particularly that relating to sickness and disability benefits). Excellent organisational, communication and report writing skills, and good IT skills (especially word-processing and database entry) are also essential.
Additionally, an understanding of community care issues and an ability to deal with clients and other professionals in a sensitive manner is required.
The deadline for applications is Monday 22nd October, with interviews being held on Wednesday 31st October. Application is by application form only.
Alternatively, return the application to Ann Taylor by post: Falkirk Area Welfare Benefits Advice Support Unit, Falkirk Citizens Advice Bureau, 3 Meeks Road, Falkirk, FK2 7EW.